DoktorAkut is a private physician house call service in Munich. Daily 7 AM–10 PM. From 180 € per GOÄ. English-speaking.

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DoktorAkut vs. 116117 vs. Emergency Room

Which option suits your situation? Here is a side-by-side comparison of the three routes to non-life-threatening medical care in Munich outside of regular GP hours.

Three routes to acute care

  DoktorAkut 116117 (statutory) Emergency room
Legal basisPrivate physician per GOÄKassenärztlicher BereitschaftsdienstHospital emergency department
InsurancePKV, Beihilfe, self-pay, international travel insuranceStatutory (GKV) — no cost to patientAll insurances, billed differently
Where care happensAt your home or hotelUsually: you travel to a Bereitschaftspraxis; rarely a home visitYou travel to the hospital
Wait time60–120 min to physician at your doorPhone wait + travel + waiting room; variable, often hours1–6 hours depending on triage and day
AvailabilityDaily 7 AM–10 PM (from Nov 2026)Nights, weekends, public holidays24/7
IndicationNon-life-threatening acute care requiring physical examinationSame as DoktorAkut (lower cost, higher wait)Life-threatening or potentially serious conditions
English-speakingAlwaysDepends on practiceOften yes, variable
Cost to patientab 180 € (reimbursed for PKV)None (GKV); self-pay ca. 20–40 €Statutory: zero. Private: GOÄ billing.
Services on siteECG, blood draw, IV, rapid tests, prescriptions, sick noteExamination + prescription; limited diagnosticsFull ER diagnostics

Decision guide

Call 112 immediately for chest pain, suspected stroke (facial weakness, slurred speech, sudden arm weakness), severe breathing difficulty, uncontrolled bleeding, loss of consciousness, or any life-threatening concern.

Use 116117 if you are statutory-insured, can travel to a Bereitschaftspraxis, can tolerate variable wait times, and have a non-urgent medical problem outside regular GP hours.

Choose DoktorAkut if you are privately insured, a civil-servant aid (Beihilfe) recipient, visiting Munich with travel insurance, or prefer private-care speed and discretion. Particularly useful when you cannot or do not want to travel: elderly residents, parents of sick children, hotel guests, international patients who need an English-speaking physician.

Common questions

Is the 116117 service free for everyone?

It is free for statutory-insured (GKV) patients. Privately insured patients who use 116117 will be billed by the treating physician per GOÄ.

Can DoktorAkut do everything an ER can?

No. An emergency department has CT scans, surgical teams, and resuscitation capability. DoktorAkut handles non-life-threatening acute care; we will escort you to the appropriate clinic when needed.

Will my travel insurance reimburse DoktorAkut?

Most international travel insurance plans (AXA, Allianz, Bupa, Cigna, World Nomads, etc.) accept detailed GOÄ invoices. We can issue an English invoice on request.

Information on this page is general and does not replace medical advice. In life-threatening emergencies, call 112.

Get in Touch

Unsure which route is right? Write to us — we respond personally.

muenchen@doktorakut.de