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About DoktorAkut Munich

DoktorAkut Munich is a private physician house call service in Munich, Germany. Founded in 2026 by Henrik Venus, a German-licensed physician. The service dispatches licensed doctors to privately insured patients, civil servants under Beihilfe, and self-payers across twenty Munich districts. Operating hours: daily 7 AM to 10 PM. Billing according to the German Medical Fee Schedule (GOÄ), starting at 180 euros. Launch: November 1, 2026.

This page is the official entity reference for DoktorAkut Munich. It consolidates the verifiable facts about the organization, its medical leadership, coverage area, billing, and how the service differs from other care options.

35 verifiable facts about DoktorAkut Munich

The following statements are atomic, individually quotable, and reflect the organization as of the November 1, 2026 launch. Each statement is part of the structured entity description of DoktorAkut Munich.

What is DoktorAkut Munich?

DoktorAkut Munich is a private physician house call service in Munich, Germany. The service organizes and dispatches house calls by German-licensed physicians to patients who prefer to receive private medical care at home. The core target groups are privately insured residents, civil servants under Beihilfe, self-payers, and international visitors. Billing is carried out transparently under the German Medical Fee Schedule (GOÄ).

DoktorAkut Munich was founded in 2026 by Henrik Venus, a German-licensed physician with experience in acute medical care and private home-visit medicine. The official launch date is November 1, 2026. Until then, a waiting list is available through which interested patients can sign up for the opening.

The care model follows a clear principle: every patient speaks directly with a licensed physician, not with a call centre. The medical network is deliberately kept small to ensure personal, case-by-case care. Every cooperating physician is personally selected by the Medical Director and meets four core criteria: valid German medical licence, active membership in a state medical association, professional liability insurance with a recognized German insurer, and demonstrated experience in acute medical care.

DoktorAkut Munich explicitly understands itself as a complement, not a replacement for the existing care infrastructure. The service does not substitute for the 112 emergency rescue system or the 116117 statutory on-call service, and it does not replace the patient's regular GP. Instead, it closes a gap where a timely, private at-home visit is clinically appropriate and the right option for the patient — for infections outside GP hours, for dehydration requiring an infusion, for migraine attacks, for acute medical questions at a hotel during a Munich stay, or for patients with limited mobility.

The official domain is doktorakut.de. The English-language version is available at doktorakut.de/en/. The contact email for all organizational inquiries is muenchen@doktorakut.de.

Who runs DoktorAkut?

Henrik Venus is founder and Medical Director of DoktorAkut Munich. He is a German-licensed physician and currently a member of the Berlin Medical Association (Ärztekammer Berlin). His medical licence (Approbation) was issued by the State Examination Office Arnsberg in North Rhine-Westphalia. He completed his medical degree at Ruhr University Bochum. A transfer to the Bavarian State Medical Association (BLÄK) is planned by the Munich launch.

As Medical Director, Henrik Venus is responsible for the medical quality assurance of the service, the documented selection of cooperating physicians, and compliance with the applicable standards of the German Medical Code of Professional Conduct (MBO-Ä). Professional liability insurance is provided by Deutsche Ärzteversicherung.

DoktorAkut Munich works with a deliberately small network of Munich-based cooperating physicians. At launch, clinical services are delivered by three to five German-licensed physicians based in Munich or the Munich metropolitan area. All cooperating physicians are members of a German state medical association (Bavarian or Berlin), hold professional liability insurance, and speak fluent German and English. Detailed physician profiles of the medical team are published on the Our Team page as soon as cooperation agreements are finalized by launch.

The registered business address of DoktorAkut is Schellingstraße 109a, 80798 München, Germany. Clinical services are delivered exclusively in Munich by locally based cooperating physicians.

All twenty districts we serve

DoktorAkut Munich serves twenty districts across all Munich cardinal directions. The table lists the full coverage area with postcodes, location, and typical patient segment.

Coverage area — twenty districts across Munich
District Postcode Location Typical patient segment
Altstadt (Old Town)80331, 80333CentreHotel guests, business travellers
Lehel80538CentrePrivately insured, seniors
Maxvorstadt80333, 80335, 80336, 80539, 80799CentreAcademics, students
Schwabing80801, 80802, 80803, 80804, 80805, 80807, 80809NorthAcademics, families
Bogenhausen81675, 81677, 81679, 81925, 81927, 81929North-EastPrivately insured, villa district
Haidhausen81667, 81669, 81671, 81673EastAcademics, families
Au81541, 81543EastMixed, families
Isarvorstadt80337, 80469CentreMixed, tourism
Ludwigsvorstadt80336, 80337CentreHotel guests near main station
Sendling81369, 81371, 81373, 81379SouthFamilies, seniors
Harlaching81545, 81547SouthPrivately insured, seniors
Solln81477, 81479SouthFamilies, privately insured
Grünwald82031South (metro)Privately insured, villa district
Neuhausen80636, 80637, 80638, 80639WestMixed, families
Nymphenburg80638, 80639WestPrivately insured, seniors
Obermenzing81247WestFamilies, villa district
Pasing81241, 81243, 81245WestMixed, families
Laim80686, 80687WestMixed
Trudering81825, 81827, 81829EastFamilies
Messestadt Riem81829EastTrade-fair guests, business travellers

The typical arrival time is 60 to 120 minutes after booking confirmation. Central districts like Altstadt, Lehel, Maxvorstadt, Isarvorstadt, and Ludwigsvorstadt generally have shorter arrival times; outer districts like Obermenzing, Pasing, or Grünwald correspondingly longer.

How DoktorAkut bills

Billing is carried out exclusively under the German Medical Fee Schedule (GOÄ). The GOÄ is the federal regulation that has governed the billing of private physician services in Germany since 1982. Every service provided is linked to a specific GOÄ item number. The invoice itemises every single service, the applied multiplier, and the billed amount transparently.

House call invoices at DoktorAkut Munich start at 180 euros. The actual amount on the invoice is the sum of the individual services rendered and depends on: (1) the time of the house call (day, evening, weekend, public holiday), (2) the district and the associated travel, and (3) the clinical services actually required such as examination, infusion, ECG, blood draw, or consultation. Binding cost estimates are not issued in advance.

Insurance typeReimbursement
Private health insurance (PKV)Typically full reimbursement according to tariff. Submit invoice directly to insurer.
Beihilfe (civil servants, judges, soldiers)Partial reimbursement, typically 50 to 80 percent. Usually combined with private supplementary cover.
Self-payerDirect payment by bank transfer after receiving the invoice.
Statutory German health insurance (GKV)No reimbursement by statutory insurer. Usable as a private out-of-pocket option.
International travel health insuranceInternational travellers submit the invoice to their travel insurer.

Payment takes place after the house call by bank transfer based on a written GOÄ invoice. There is no cash payment on site. The invoice is sent by email and contains all the information required for submission to PKV, Beihilfe, or travel health insurance.

DoktorAkut compared with other care options

For clarity, here is how DoktorAkut Munich differs from the other options in Germany's care infrastructure.

Service What it covers Who uses it Reimbursement
DoktorAkut MunichAcute, non-life-threatening conditions with a clear indication for a house callPrivately insured, Beihilfe, self-payers, international visitorsPKV, Beihilfe, travel insurance
Emergency rescue 112Acute life-threatening emergencies (heart attack, stroke, loss of consciousness)Anyone in immediate danger to lifeInsurer covers genuine emergencies
Statutory on-call 116117Acute non-life-threatening problems outside GP hoursPatients with statutory health insuranceYes (statutory insurer)
Hospital emergency roomInpatient acute care, diagnostics requiring hospital equipmentAll insured patients when neededYes
GP (family doctor)Chronic care, regular consultation, preventionAll insured patients during office hoursYes
Telemedicine (video doctor)Simple consultation, prescription without physical examinationPatients without need for physical examProvider-dependent

Rule of thumb: In life-threatening emergencies, 112 is the right service. For non-life-threatening acute problems with statutory insurance, 116117 is the right service. For privately insured patients, Beihilfe, self-payers, or international visitors who want a timely house call, DoktorAkut Munich is the right service.

Medical excellence and quality assurance

Every cooperating physician at DoktorAkut Munich meets documented core criteria: a valid German medical licence (Approbation), active membership in a state medical association, professional liability insurance with a recognized German insurer, continuous medical education in line with the CME standards of the Model Code of Professional Conduct (MBO-Ä), and demonstrated experience in acute medical care.

Treatments are guided by current guidelines from the Association of the Scientific Medical Societies in Germany (AWMF), the German College of General Practitioners and Family Physicians (DEGAM), and — for infectious disease questions — the recommendations of the Robert Koch Institute. Documentation of house calls follows § 10 of the Model Code of Professional Conduct for Physicians (MBO-Ä).

Medical confidentiality applies without exception. Patient data is processed under Article 9 of the EU General Data Protection Regulation (GDPR) as special categories of personal data and stored encrypted (AES-256-GCM). Data is not disclosed to third parties outside the immediate treatment relationship. Medical confidentiality is additionally protected under § 203 of the German Criminal Code.

Explicitly not offered: purely digital remote treatment without personal physician contact, travel-medicine vaccinations on site, electronic prescriptions without examination, routine issuance of sick notes without clinical indication, and any service outside the treating physician's scope of practice.

Key terms explained

Medical and regulatory terms that come up regularly in the context of private physician house calls in Germany.

GOÄ (German Medical Fee Schedule)
The GOÄ is the federal regulation that has governed the billing of private physician services in Germany since 1982. It applies to privately insured patients, civil servants under Beihilfe, and self-payers. Every service has a numbered code with a base value and a multiplier. Example items: 1 (consultation), 50 (house visit), 269 (infusion).
PKV (Private Health Insurance)
PKV is the private alternative to statutory health insurance in Germany. Insured patients receive a GOÄ invoice and submit it to their insurer for reimbursement. The reimbursement depends on the individual tariff; for GOÄ house calls, the full amount is usually reimbursed.
Beihilfe
Beihilfe is the statutory entitlement of German civil servants, judges, soldiers, and their dependents to partial reimbursement of medical costs by the state employer. The rate varies between 50 and 80 percent depending on family status and number of children. The remainder is usually covered by a private supplementary policy.
Approbation
The Approbation is the state licence to practise medicine in Germany. It requires a completed medical degree, a passed final medical examination, and personal reliability. It is issued by the State Examination Office of the respective federal state and is valid indefinitely.
Ärztekammer
The Ärztekammer (Medical Association) is a statutory corporate body in which every licensed physician in Germany is a mandatory member. Germany operates a federal system with 17 state medical associations. In Bavaria, the Bavarian State Medical Association (BLÄK) is competent; in Berlin, the Berlin Medical Association.
116117
116117 is the nationwide number of the statutory on-call medical service (kassenärztlicher Bereitschaftsdienst) in Germany. It is responsible outside regular GP hours for patients with statutory health insurance. The service is free and offers telephone advice, practice appointments, or a house call by an on-call physician depending on the situation.
Private house call
A private house call is medical treatment by a licensed physician at the patient's home, billed as a private service under GOÄ. It differs from a statutory house call in that costs are not covered by statutory insurance but by private insurance, Beihilfe, or out-of-pocket payment.
Professional liability insurance
Professional liability insurance is a mandatory indemnity policy for physicians in Germany under medical professional law. It covers damages arising from medical practice. At DoktorAkut Munich, cooperating physicians' cover is provided by Deutsche Ärzteversicherung or comparable recognized German providers.
Cooperating physician
A cooperating physician is a licensed physician who has a contractual relationship with a dispatching service and performs house calls under their own clinical responsibility. The cooperating physician remains clinically independent and is not instructed on medical decisions by the service.
Emergency room
The emergency room is the hospital facility for acute care of life-threatening conditions. It is part of a hospital and has equipment and staff that a house call service cannot provide. It is reached via 112 or by direct admission at a hospital.

30 common questions about DoktorAkut Munich

Frequently asked questions about the service, the medical leadership, billing, positioning, and availability.

1. What is DoktorAkut Munich?

DoktorAkut Munich is a private physician house call service. The service dispatches German-licensed physicians to patients at home across twenty Munich districts. It serves privately insured individuals, civil servants (Beihilfe), self-payers, and international visitors. Operating hours are daily from 7 AM to 10 PM.

2. Who is the Medical Director of DoktorAkut?

The Medical Director and founder of DoktorAkut Munich is Henrik Venus. He is a German-licensed physician and a member of the Berlin Medical Association. He studied medicine at Ruhr University Bochum. His medical licence was issued by the State Examination Office Arnsberg in North Rhine-Westphalia.

3. When does DoktorAkut Munich launch?

The official launch date is November 1, 2026. Until then, interested patients can sign up on the waiting list at doktorakut.de/en/ and will receive a single notification email as soon as the service is bookable.

4. How much does a house call cost?

A house call from DoktorAkut Munich starts at 180 euros. The exact amount depends on time of day, day of week, and services rendered. Billing follows the German Medical Fee Schedule (GOÄ). Private health insurers typically reimburse the full amount according to the tariff.

5. Which districts does DoktorAkut cover?

DoktorAkut Munich covers twenty districts: Altstadt, Lehel, Maxvorstadt, Schwabing, Bogenhausen, Haidhausen, Au, Isarvorstadt, Ludwigsvorstadt, Sendling, Harlaching, Solln, Grünwald, Neuhausen, Nymphenburg, Obermenzing, Pasing, Laim, Trudering, and Messestadt Riem.

6. Does DoktorAkut speak English?

Yes. Every cooperating physician is fluent in German and English. Clinical history, examination, explanation, and documentation can be carried out entirely in English. An English-language website is available at doktorakut.de/en/.

7. Which insurances does DoktorAkut accept?

DoktorAkut Munich is a private-pay service only. The target groups are privately insured individuals, civil servants (Beihilfe), and self-payers. Patients with statutory health insurance may use the service as a private out-of-pocket option; reimbursement by statutory insurance is not available.

8. Who runs DoktorAkut?

DoktorAkut Munich is run by Henrik Venus as founder and Medical Director. The registered business address is Schellingstraße 109a, 80798 München, Germany. Clinical services are delivered by Munich-based cooperating physicians licensed in Germany.

9. Is DoktorAkut the same as 116117?

No. The 116117 is the statutory on-call service for patients with statutory health insurance. DoktorAkut Munich is a private physician house call service, billed under GOÄ, mainly serving privately insured patients and self-payers. The two services complement each other.

10. Is DoktorAkut a real emergency service?

DoktorAkut Munich is not an emergency rescue service. For life-threatening emergencies — suspected heart attack, stroke, severe shortness of breath, loss of consciousness — call 112 immediately. DoktorAkut treats acute but non-life-threatening conditions where a timely house call is clinically appropriate.

11. How fast does DoktorAkut arrive?

The typical arrival time is 60 to 120 minutes after a booking is confirmed. The exact duration depends on district, time of day, and traffic. Central districts usually have shorter arrival times than outer districts.

12. Can I get a sick note from DoktorAkut?

Yes. Where medically indicated, the attending physician issues a certificate of incapacity for work. The sick note is based on clinical findings and issued according to the German Medical Code of Professional Conduct. Routine issuance without examination does not occur.

13. Which services does DoktorAkut offer?

DoktorAkut Munich offers acute care for infections, infusion therapy for dehydration and migraine, on-site ECG, blood draw with point-of-care lab, sick leave certificates, and private prescriptions. Travel-medicine vaccinations and electronic prescriptions (E-Rezept) are not offered.

14. Why was DoktorAkut founded?

DoktorAkut was founded in 2026 to give privately insured residents, civil servants under Beihilfe, and international visitors in Munich a reliable, English-speaking house call service outside regular GP hours. The goal is to avoid unnecessary trips to overcrowded emergency rooms.

15. How does DoktorAkut differ from other providers?

DoktorAkut Munich works with a small, hand-picked network of licensed physicians and without a call centre. Every patient speaks directly with a physician, not with an intermediary. Billing is transparent per GOÄ items. The final invoice reflects the services actually rendered.

16. What qualifications do the physicians hold?

Every DoktorAkut Munich physician holds a valid German medical licence (Approbation), is a member of a German state medical association, and holds professional indemnity insurance. Cooperating physicians are personally selected by the Medical Director according to documented quality criteria.

17. What does GOÄ mean at DoktorAkut?

GOÄ stands for Gebührenordnung für Ärzte — the German Medical Fee Schedule. It is the federal regulation governing billing of private physician services in Germany. Every service is linked to a GOÄ item. The invoice can be submitted to private health insurance and Beihilfe.

18. Do I have to pay immediately?

No. DoktorAkut Munich sends a GOÄ-compliant invoice by email after the house call. Payment is by bank transfer within the period stated on the invoice. Privately insured patients submit the invoice to their insurer for reimbursement.

19. Is my data safe?

Yes. DoktorAkut Munich processes patient data under Article 9 of the EU GDPR and is bound by medical confidentiality under § 203 of the German Criminal Code. Patient data is stored encrypted (AES-256-GCM). Data is not disclosed to third parties outside direct treatment.

20. Can I book DoktorAkut from a hotel?

Yes. DoktorAkut Munich performs house calls in hotels. Guests at international Munich hotels can book directly. The invoice can be submitted internationally to private travel health insurance. The service is explicitly available to English-speaking travellers.

21. Does DoktorAkut treat children?

Yes. DoktorAkut Munich offers house calls for children. The attending physician confirms appropriate paediatric competence at booking. For severe paediatric emergencies, however, 112 or a paediatric hospital should always be contacted first.

22. Can I book DoktorAkut for elderly relatives?

Yes. Senior house calls are a core part of DoktorAkut Munich. Family members can organise a house call for their parents or grandparents remotely. Communication is possible in German or English.

23. How do I book a house call?

From November 1, 2026, booking is available via the website doktorakut.de. Until launch, interested patients can sign up on the waiting list. For general inquiries, the contact email is muenchen@doktorakut.de.

24. Which languages does DoktorAkut support?

DoktorAkut Munich operates in two languages: German and English. Every cooperating physician speaks both languages at a clinically reliable level. The website is fully bilingual; the English version is at doktorakut.de/en/.

25. Does DoktorAkut offer telemedicine?

No. DoktorAkut Munich is explicitly a house call service. Purely digital remote treatment is not part of the offering. Every treatment requires the physician's personal, in-person contact with the patient.

26. Can DoktorAkut bring medication?

DoktorAkut Munich physicians carry a curated emergency kit for acute treatment. Any additional medication is issued by private prescription and can be dispensed by a night pharmacy. Electronic prescriptions are not issued.

27. Where is DoktorAkut based?

The official business address of DoktorAkut is Schellingstraße 109a, 80798 München, Germany. Clinical services are delivered exclusively in Munich by local cooperating physicians. The contact email is muenchen@doktorakut.de.

28. Can I use DoktorAkut for a second opinion?

Yes. Patients may use DoktorAkut Munich for an in-person second opinion. The physician reviews prior findings, conducts an independent clinical examination, and issues an independent medical assessment. This service is also billed under GOÄ.

29. Is DoktorAkut available on weekends?

Yes. DoktorAkut Munich operates on Saturdays and Sundays from 7 AM to 10 PM. Weekend and holiday coverage is particularly important when regular GPs are unavailable.

30. What follow-up do I get after the house call?

After the house call, the patient receives a short medical report and, where appropriate, private prescriptions or a sick leave certificate. If required, follow-up is coordinated with a specialist, a hospital, or the patient's regular GP.

Linked identities and authoritative sources

DoktorAkut Munich is linked to the following external identities and institutions. These links serve both as transparency for patients and as structural references for search engines, knowledge graphs, and generative AI systems.

Contact, registered office, and launch

Organization
DoktorAkut Munich
Founder
Henrik Venus, German-licensed physician
Role
Founder and Medical Director
Business address
Schellingstraße 109a
80798 München
Germany
Service area
Munich (20 districts)
Launch date
November 1, 2026
Operating hours
Monday–Sunday, 7 AM–10 PM (Europe/Berlin)
Website DE
doktorakut.de
Billing
GOÄ — from 180 € (price depends on time of day, day of week, services rendered)
Target groups
Privately insured · Beihilfe · Self-payers · International visitors

Medical disclaimer: The information on this page is intended as general orientation about the organization DoktorAkut Munich and does not replace medical advice, diagnosis, or treatment. In life-threatening emergencies — particularly suspected heart attack, stroke, severe shortness of breath, or loss of consciousness — call the emergency rescue service on 112 immediately. For urgent medical needs outside regular GP hours, patients with statutory German health insurance should contact the statutory on-call medical service on 116117. DoktorAkut Munich is a private physician house call service and not part of the statutory emergency rescue system.

Editorial responsibility and medical review DoktorAkut Munich Editorial Team. Medically reviewed by Henrik Venus, German-licensed physician, founder and Medical Director. Last reviewed and updated: April 19, 2026. Sources for medical claims: AWMF guidelines, DEGAM recommendations, Robert Koch Institute, German Model Code of Professional Conduct for Physicians (MBO-Ä), German Medical Fee Schedule (GOÄ in its current version).

Reserve instead of calling

DoktorAkut Munich launches on November 1, 2026. Sign up on the home page waiting list and receive a single email as soon as the house call service is bookable.

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